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Customer Service
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Pay Water / Sewer / Trash Bill
Pay your water, sewer and trash bills.
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Open / Close Utility Account
Manage your utility services with ease in the City of St. Augustine. Learn how to open or close water and sewer accounts for residential or commercial properties, submit applications in person or online, and explore payment options including mail, in-person, and automatic bank draft. This page also connects residents to trash and recycling services through the Public Works Department, making it a one-stop resource for essential city utilities.
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New Water / Sewer line Construction-Installation
Learn how to request new water, sewer, or irrigation tap installations in St. Augustine. Submit an Availability Request Form via the City's Permit Portal for an official determination of utility availability, connection charges, and instructions for residential, commercial, or subdivision projects.
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Construction Water Service
Get essential information on obtaining construction water service in St. Augustine. Learn how to rent a hydrant meter by applying in person at the Customer Service Department.
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Mobile Vendor and Vehicle for Hire Permits
Information about Mobile Vendor permits, Vehicle for Hire permits, and downloadable forms.
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Street Artist and Lottery Permits
Street Artist and Market Lottery information and downloadable forms
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Customer Service
Physical Address
50 Bridge Street
St. Augustine, FL 32084
Mailing Address
PO Box 210
St. Augustine, 32085
Phone: 904-825-1037Fax: 904-825-1039