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1. How do I get a copy of a police report or a traffic crash report?

Unless you are a party to the crash or an insurance company representative, crash reports are only available as public record after 60 days. You may request a copy of the report by contacting the St. Augustine Police Department at 151 King Street Monday through Friday, 8 a.m. to 5 p.m.

Under certain circumstances reports can be faxed or emailed; call for details at 904-825-1074.

2. How do I file a police report?

Call 904-825-1070 and speak to a dispatcher or come into the station at any time, 24 hours a day, 7 days a week. If it is an emergency, call 911.

3. Where do I find information about employment with the St. Augustine Police Department?

Vacancies are posted only when there are openings. A civil service application can be obtained from Human Resources only and cannot be obtained online.

4. Where do I pay a parking citation?

Financial Services at 50 Bridge Street has a drive-through window and free parking in the front of the building. Cash, debit or credit cards can be processed.

5. How can I report traffic complaints in my neighborhood?

Call 904-825-1070 (dispatch) to report a complaint.

6. How can I get a crime prevention program or other related police presentation for my group, school, or organization?

Call Community Resource Officer Dee Brown at 904-209-3465.

7. What should I do if I call 911 by mistake?

Do not hang up. If you hang up dispatch will call you back and send an officer to respond to your address. Explain to the operator that you misdialed the phone.

8. If I need the police, but it is not an emergency, what number do I call?

Call 904-825-1070 for non-emergencies.

9. What are the hours of operation for the St. Augustine Police Department Records Section?

Most public records can be obtained at the Police Department Monday through Friday from 8 a.m. to 5 p.m.

10. How much does it cost to obtain a copy of a St. Augustine Police report?

Report Copy Fees

• Under 10 pages: Free
• 10 or more pages: $2
• Traffic Homicide: $25
• Any other voluminous reports: $15 for every 15 minutes used by the clerk to copy the report

11. Who can obtain a copy of a traffic crash report?

Before 90 days, a copy of a traffic crash report can be obtained by:

• The insurance companies of those involved
• The owners of the vehicles involved
• The parties involved

After 90 days, anyone can get a crash report.