How do I request a forgotten password?

The City does not have record of any passwords.  Go to the Portal login page, click "Forgot Password" and enter the email associated with your account.  Cityworks will send an email with password reset instructions.

Show All Answers

1. How do I begin civil plan submittal in the Portal?
2. Can an application be started now and finished later?
3. How do I pay fees?
4. Can edits be made to an application after submittal?
5. Can I view multiple projects through my Portal account?
6. Can more than one email address be used for a project?
7. Once a project has been submitted, how do I know the City has accepted it and started working on it?
8. How do I request a forgotten password?