Evacuation Orders

Includes entire City of St. Augustine

Due to intensified conditions of Hurricane Ian, St. Johns County has issued evacuation orders effective at 6 a.m. on Wednesday, Sept. 28, for Zones A and B, which includes the entire City of St. Augustine, the City of St. Augustine Beach, and those living on waterfront property or flood-prone areas. In addition, the County is also evacuating part of Zone F for residents south of County Road 214. For evacuation information, including route maps and evacuation zones, please visit St. Johns County's website. 

St. Johns County will also open three shelters starting at noon on Wednesday, Sept. 28. The County is prepared to open additional shelters as needed. The following shelters will be open to the public: 

• Pacetti Bay Middle School, 245 Meadowlark Lane (Special needs)
• Southwoods Elementary, 4750 State Road 206 (Pet-friendly)
• Pedro Menendez High School, 600 State Road 206 West (General population)

St. Johns County Citizen Information Line Open

Call 904.824.5550 with questions

The St. Johns County Emergency Management Citizen Information Line is now open to help answer residents’ questions about Hurricane Ian. For more information, please call the St. Johns County Emergency Management Citizen Information Line at 904.824.5550.

City Offices Closed

Starting Wednesday, September 28

Starting on Wednesday, September 28, through Friday, September 30, the City of St. Augustine government offices will be closed. 

St. Augustine Municipal Marina operations will close Wednesday, September 28 at noon
until conditions improve.

Solid Waste 

Collections suspended Thursday, September 29 and Friday, September 30

Due to storm preparations and recovery efforts, Solid Waste will suspend all residential and commercial recycling collections on Thursday, September 29 and Friday, September 30. 

Residential yard waste routes as well as commercial garbage routes will be running as normal on Wednesday, September 28. Service will resume as soon as possible, but in the meantime, customers should secure containers and materials.  Residents should not place loose trash, construction debris, recycling materials and carts curbside due to potential damages, loss of property, and obstruction of roadways and storm drains.

Starting Wednesday, September 28, staff will be pulling commercial trash and recycling dumpsters (including drop off locations) that are in flood prone areas and locations without enclosures.

CityStAug Public Works asks residents to Report Flooding

Flooding level and intrusion areas Interactive map

The City of St. Augustine Public Works Department would like to remind residents to report flooding, and include images when possible, via the City's website or via email.

Residents and visitors are strongly encouraged to check out this interactive map that demonstrates the anticipated flooding levels and intrusion areas.

For more flooding resources, visit here.

FSWN CityStAug

Get local Ian info by phone, email, text...

There are numerous  resources for users of the FSWN CityStAug WeatherSTEM unit. You can get the latest information on Ian on the web, by e-mail, by text message, and by phone.

On your computer or mobile phone, visit here and allow it to find your location, or enter your zip code. You can also call the Ian Hotline at (850) 900-3446, enter your zip code, and listen to the latest on Ian here in St. Johns County, Florida. You can also send a text with your 5-digit zip code to (850) 900-3446 and you'll get the latest info on Ian texted back to you in real-time.

Further, you can send an e-mail with your 5-digit zip code as the subject and you'll get an e-mail sent back to you a few seconds later with the latest updates.

Also, we have a WeatherSTEM Ian Tracker that shows you the proximity of the storm to all 400+ Florida/Georgia WeatherSTEM units,
as well as the expected worst wind conditions.

Also, check out this great educational resource on hurricanes, and this one on 2017's Hurricane Irma that impacted much of Florida, as well as this one on Hurricane Michael that impacted much of the Florida Panhandle.

And don't forget to keep an eye on our very own WeatherSTEM unit.

Stay connected with Florida Power and Light

Download the app to stay informed

Parking Garage at Capacity
Limited Space available at 301 San Marco

City Sandbag operations have concluded

City Manager thanks residents for taking preparedness measures

Sandbag operations at Francis Field have concluded! For information about additional sandbag resources provided by St. Johns County Emergency Management, visit sjcfl.us/hurricane or call the Emergency Management Citizen Information Line at 904.824.5550.

The City distributed 20 trucks of sand, which is equivalent to approximately 25,000 sandbags. City Manager John Regan would like to thank the residents who are taking preparedness measures, as well as City staff, the Police Department's SRT team, and Fire Department for making this operation possible.

Emergency Alert Notification System

Subscribe by texting StAugAlerts to 888777

Do you know how to get emergency alerts from the City sent directly to your phone? StAugAlerts is an emergency notification tool that works in conjunction with Alert St. Johns. This system will only be used in the event of imminent danger to life or property. Text StAugAlerts to 888777.