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Posted on: December 20, 2023

City’s fire department retains highest classification

ISO Class 1 logo

City’s fire department retains highest classification

Class 1 rating indicates superior property fire protection

On Monday, December 11, at the regularly scheduled City Commission meeting, Fire Chief Carlos Aviles announced the recent renewed accomplishment of the St. Augustine Fire Department, achieving ISO Class 1 rating.

The Insurance Services Office (ISO), a near universally recognized authority on risk management, audits fire departments and issues each one a Public Protection Classification (PPC) stated in a range of 1 to 10.  A Class 1 rating, the highest, indicates that “superior property fire protection” has been proven, and a Class 10 rating indicates that the minimum criteria set by the ISO has not been met.

Aviles stated at the meeting, “They look at every facet of the fire department, from training to water supply, equipment, personnel, communications… and I am pleased to announce that we retained our ISO Class One rating and managed to improve on our overall score.  Out of a possible 105.5, we scored 102.12.”  

In September 2018, the department achieved its first Class 1 rating, placing them in the top .08% of all fire departments nationwide.  This most recent score places them in the top 1%, keeping them among the most elite departments across the country.

Aviles made a point to credit the team effort required to achieve something of this magnitude, saying, “This is not a fire department accomplishment in and by itself, we consider this an absolute City accomplishment,” recognizing support from the City Commission, City Administration, Public Works, Utilities, Fleet Maintenance, and GIS.  He also commended the tremendous working relationship and support of St. Johns County Fire Rescue.

The ISO rating is used in residential and commercial property premium calculations, so the better the ISO rating, the better chance of lower premiums from insurance agencies.  The benefit to the community means our city’s fire department meets the highest level of performance standards to mitigate property damage and save human lives in catastrophic emergencies.

For media inquiries, contact Melissa Wissel, Communications Director, at 904.293.3307 or via email at

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