News Flash

Home

Posted on: August 2, 2020

City operations continue while business is conducted online

Isaias 1

As Hurricane Isaias has been downgraded to a Tropical Storm, please note that all city operations will continue and regular business can still be conducted online, via telephone, or by email.  See the list below for telephone and email contact information.

Solid Waste services remain on schedule and parking is open across the city.  Standard hours and rates for parking apply and will be enforced. 

Note: City Hall remains closed to the public as a health precaution due to COVID-19.  
  • Customer Service/Utility Billing: The Customer Service office located at 50 Bridge Street will continue to serve the public by taking payments and answering questions over the phone, via email and via the payment drop box.  The drive-thru window will remain open during regular business hours, Monday through Friday, 7:30am to 5:00pm. Call the Customer Service Department at 904-825-1037 or send an email. Payments can be made online from the Customer Service page.
  • Parking: The Parking office located at 50 Bridge Street will continue to serve the public by taking payments and answering questions via email and over the phone. Contact the Parking Department at 904-825-1034 or send an email.
  • Planning & Building: The Planning & Building office located at 75 King Street, Lobby B will continue to serve the public by taking payments, accepting plans and answering questions via email and over the phone. Contact the Planning and Building Department at 904-825-1065 or send an email.
  • Public Works: The Public Works office located at 75 King Street, Lobby B will continue to serve the public by taking payments, accepting plans and answering questions via email and over the phone. Contact Public Works at 904-825-1040 or send an email.
  • Utilities: The Utilities Department office located at 75 King Street, Lobby B will continue to serve the public by taking payments, accepting plans and answering questions via email and over the phone. Contact the Utilities Department at 904-825-1040 or send an email.
  • City Clerk: The City Clerk’s office located at 75 King Street, Lobby B will continue to serve the public by answering questions via email and over the phone. Contact the City Clerk’s office at 904-825-1007 or send an email. Public records requests will be accepted by phone or via email.
  • Human Resources: The Human Resources office located at 75 King Street, Lobby D will continue to serve the public by answering questions via email and over the phone. We are currently accepting applications for positions posted on the city website via electronic submittal, regular mail, or fax at 904-825-1008. We will not accept applications in person. Contact Human Resources at 904-825-1013 or send an email.
  • City Attorney: The City Attorney’s office located at 75 King Street, Lobby A will continue to serve the public by answering questions via email and over the phone. Contact the City Attorney at 904-825-1052 or send an email.
  • City Manager: The City Manager’s office located at 75 King Street, Lobby A will continue to serve the public by answering questions via email and over the phone. Contact the City Manager’s office at 904-825-1006 or send an email.
  • Purchasing: The Purchasing office located at 75 King Street, Lobby D will continue to serve the public by answering questions via email and over the phone. Contact Purchasing at 904-825-1020 or send an email.
  • Events and Venue Rental: The Events and Venue Coordinator will continue to process payments through the mail and answer questions via email and over the phone. Contact the office at 904-825-1004 or send an email.
  • Municipal Marina: The marina will continue operating under normal business hours, including the fuel dock and marina office. Contact the Marina Office at 904.825.1026 or send an email.

It is important to note that city-managed on-street and off-street parking will be enforced. Additionally, parking meters, payment kiosks, and the mobile parking app (ParkStAug) will continue accepting payments. The Historic Downtown Parking Facility also will continue normal operations and will be collecting posted parking fees.

The Visitor Information Center will remain open, from 8:30am to 5:30pm, seven days a week.

Solid Waste collection services, including residential and commercial trash, recycling, and yard debris, continue to remain on their regular collection schedule.

Media inquiries may be directed to Melissa Wissel, Communications Manager, at 904.825.1053 or via email at mwissel@citystaug.com.

Facebook Twitter Email

Other News in Home

Coquina Park

City Confirms Name for Coquina Park

Posted on: September 19, 2020
City Manager John Regan stands at the drive-through window with city staff inside the building, both

Thermometer project launches

Posted on: April 20, 2020
two hands dissecting a piece of coal

March is Florida Archaeology Month

Posted on: March 6, 2020
backhoe and crane equipment on a barge near a boat ramp

Dredging to begin in Salt Run

Posted on: February 28, 2020
large white brick church with steps leading to the front door

City Conducting Historic Resource Survey

Posted on: February 13, 2020
image of Streets and Ground staff standing behind a table with saplings ready for distribution

Arbor Day is January 17

Posted on: January 9, 2020
Archaeology team of three people digging in a trench on Charlotte Street at the site of Los Remedios

Charlotte Street excavations concluded

Posted on: November 15, 2019
St Augustine Logo

Public Works Department gets reorganized

Posted on: November 2, 2019
People on the clarifier catwalk at the wastewater treatment plant

FREE Tours of Wastewater Treatment Plant

Posted on: October 18, 2019
Headshot photo of Fire Chief Carlos Aviles with Flagler College tower in the background

Fire Chief appointed to board

Posted on: October 18, 2019
Photo of cottage on Coquina property with dirt pile

Q&A gathering at 91 Coquina Avenue

Posted on: October 9, 2019
image of the Fire Assessment Notice that was mailed to residents

FAQs About the City's Fire Assessment Fee

Posted on: September 17, 2019