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Online survey deadline is Monday, February 25

Take the Survey

Several weeks ago, randomly selected residents of the City of St. Augustine started receiving the 2019 Citizen’s Survey, an important method for the city to gauge how local government is serving the community and to provide a baseline in order to measure performance in a number of areas.

To conduct the 170-question survey, the city contracted with National Citizen Survey (NCS) of Boulder, Colorado, a leading provider of public sector research and evaluation. Responses are completely anonymous and the community is urged to participate in order to ensure a broad cross section of the community has its voice heard and its points-of-view considered.

In order to maintain the integrity of the survey’s results a randomly selected group has been asked to complete the survey, but for a two week period starting on February 11 the on-line survey will be open to anyone wishing to participate. Covering a wide variety of topics the results will provide information to be used as the city develops its annual budget and adjusts its strategic goals for the coming year.

Results of the survey will be available in late March and will be shared with the community at that time.

Learn more about the survey and the process by listening to this week’s edition of The Break Room, available for on-demand listening at

If you have questions, view this list of Frequently Asked Questions, or for additional information, contact the city’s Budget & Performance Management Office at 904.209.4254 or Financial Department at 904.825.1030.