ADA Compliance Accessibility Statement

Updated: April 2019.


The City of St. Augustine strives to ensure that its services are accessible to people with disabilities and has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities.  

Accessibility on makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue with regards to the website, have any questions or need assistance, please send an email to

Accessibility throughout the city

The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city.

To notify the city regarding accessibility concerns contact:
Todd Grant, Deputy Director, Public Works Department
Phone: 904.825.1040
Fax: 904.209.4286

Print a copy of this map

You may also write directly to the city, and mail your correspondence to:
City of St. Augustine
Public Works Dept
Attn: ADA Compliance
P.O. Box 210
St. Augustine, FL 32085-0210